What to Do If a Zoom H5 Audio Interface Sounds Distorted Like a Robot in Windows 10

A couple days ago, I needed to record a short tutorial video for a client. I wasn’t able to get to my normal workstation where I normally do my recordings, so I decided to do it using my laptop running Windows 10 1909 and my Zoom H5 recorder with a Sennheiser ME-2 II lavalier mic plugged into it.

I plugged into a USB 3 port and chose the Audio Interface option. Then I installed the AISO stereo driver and rebooted the computer. I made my recording the PCs desktop using OBS where I had set the H5 up as an audio source. When I played back the recording, I sounded like a robot, or better yet, one of those people on a show about gangs who doesn’t want to be identified and they have their voice distorted where it’s really low pitched and garbled.

Just to verify it wasn’t an OBS issue, I tried a recording in the Windows 10 Voice Recorder and it sounded equally messed up.

After some fiddling, I figured out the Zoom was sending out a 48Khz stream but Windows was set to receive a 44.1Khz stream. Here’s how you can fix it in Windows 1909.

Step 1: Click the Windows button in the bottom left corner and type sound settings. Click the Sound settings option.

Step 2: Scroll down in the Sound panel and click Sound Control Panel. This will bring up the old-school Windows sound control panel (that is far superior to the Windows 10 panel, but I digress…)

Step 3: In the Sound panel, choose the Recording tab, then click on the ZOOM Recording Mixer H5 device, then click the Properties button.

Step 4: In the ZOOM Recording Mixer Properties dialog box, Click the Advanced tab, click the Default Format dropdown box, and choose the 2 channel, 16-bit, 48000 Hz (DVD quality) option, then click OK.

That’s it. Once you make this change, your sound recordings will sound as good as your mic will allow. Note that it may have been possible to change the Zoom so that it was sending a 44.1Khz signal, but I would rather have the maximum quality the device can put out as long as my PC can handle it.

Why Did Chrome on My Personal Laptop say “Managed by your organization”

A few minutes ago, I decided to see if I could cast Chrome to a TV. When I clicked the Chrome menu button, I spied something I hadn’t seen before at the bottom of the menu: “Managed by your organization.”

My Chrome browser suddenly said "Managed by your organization"...Except, it shouldn't have been

My Chrome browser suddenly said “Managed by your organization”…Except, it shouldn’t have been

The thing is, this laptop has never been managed by an organization, nor is my Google account. Both are, and have always been, mine to do with as I please. And if there’s one thing I don’t like is for my my technology to start telling me I’m not the boss. 😡

So, I started searching around to see what may be the cause of this. After scouring several forums and tech press posts about this, I was able to piece together why Chrome was saying this, and more importantly, how to make it stop sayng my browser was managed by someone other than me.

Why Did My Chrome Start Saying This? If any of the available policies are set for your Chrome browser, it will show the “Managed by an organization” message. Apparently, up until a certain version (I read conflicting reports of the exact version that started it), only certain policies would trigger the warning. Now, however, any set policies will cause it to show up.

How Can I Check What Policies I Have Enabled? I learned there’s a handy Chrome URL that will show you all managed policies that are enabled. If you type chrome://policy into your address bar, it will show you all the policies applied and what the value of each policy is.

Type chrome://policy into your address bar to see all enabled policies

Type chrome://policy into your address bar to see all enabled policies

What Policies Did I Have Enabled? I only had one policy enabled: ExtensionInstallSources and it had no value set. According to some of the stuff I read, malware can set policies to allow malicious extensions to be installed, but ExtensionInstallSources is not one of the bad ones (or so one poster said). And since there was no value set, this policy had zero effect. So I left it at that and didn’t try to remove it, right? OF COURSE NOT.

How’d I Get Rid of the ExtensionInstallSources Policy? You would think there’d be a delete option within the chrome://policy page since I am the one who installed Chrome on this machine, but alas, there isn’t. Luckily, I figured out where the Windows registry key was to banish this foul beast (er…the menu item I don’t want to see anymore).

Launch regedit and navigate to the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\

There will be one key in here for each policy enabled. As you can see in my case, the only subkey I had was ExtensionInstallSources and it was empty with no values.

The Windows registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ will show you all the enabled policies.

The Windows registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ will show you all the enabled policies.

I right clicked the ExtensionInstallSources subkey and deleted it. When I restarted Chrome…HURRAY! The “Managed by your organization” message was gone! I will now be able to sleep peacefully tonight.

I’m assuming you can delete any Chrome policy using this method, but this is the only one I’ve actually tested out. Good luck!

Fantastic New Local Pizza

My good friend Kelly Clibern has started Kel’s Patriot Pizza in Campton, KY. It really is fantastic pizza. He’s using some sort of sauce that has a very unique flavor. On top of the food being great, I really like that it’s a family-owned business being run by his wife, kids, and himself. Having your own business is one of the original American Dreams, and I’m happy that Kel and his crew are chasing it with all they have!

Checking Out the IBM 5150 I Got for Christmas!

Bec got me an IBM 5150 PC for Christmas! In this video, I swap out the MDA video adapter for a VGA adapter and test it out.

Here’s some details discussed/discovered in the video:

Video Card

Since I don’t have an MDA monitor, I install an 8-bit Western Digital PVGA1A-JK based video card. (Thanks to user KD5VMF for his/her knowledge of the video card dip switches posted here on the Vintage Computer Forum: http://www.vcfed.org/forum/archive/in…) Also of note and not shown in the video is that I had to set SW1 switches 5 and 6 to “On” in order for the VGA card to work.

CPU

I also discover the computer has an NEC D8088D CPU installed instead of the stock Intel CPU. This is odd because the two are functionally identical. The original CPU may have went bad but I guess we’ll never know.

IBM DOS and the 5.25″ Floppy Drives

I boot the machine with IBM DOS 3.21 and IBM DOS 3.3. The IBM-branded “A:” drive works. The “B:” drive does not. An attempted repair video will be forthcoming.

Driver Disk Image for Network Anywhere 10/100 PCI Ethernet Adapter

Just in case anyone needs it, here is a driver floppy disk image for the Network Anywhere 10/100 PCI Ethernet Adapter. The original floppy I made this from came with a card I bought on a sweltering July night in 2003 at my local Wal-Mart to satisfy some crazed nerd project I was working on.

You will need 7-Zip to extract the image and something like WinImage to write it to disk.

How to Upgrade from Windows 10 Home to Windows 10 Pro Using a Cheap OEM Key

I just bought a Lenovo Yoga 720-13ikb laptop to replace a broken laptop that wasn’t worth fixing. It’s a great machine, but it came with Windows 10 Home edition. That’s fine for most people, but as a Windows nerd, I need Hyper-V support, the Group Policy editor, the packaged app controls, etc. What to do?

Instead of paying Microsoft’s war price of $99 for the upgrade, I headed on over to Kinguin.net and bought a Windows 10 Pro OEM Key (with buyer protection) for $35. (Note: I was leery of Kinguin.net for years because the prices were too good to be true, but I have since bought four OEM keys from them in the last year and they all worked just fine. Kinguin just exploits the fact that Microsoft sells OEM keys in other countries dirt cheap and it is legal to activate said keys anywhere in the world.)

With this new machine, I did have a problem using this cheap OEM key, but it turns out it wasn’t the key but rather how Microsoft handles upgrades from an OEM version of Windows 10 Home (in this case from Lenovo) to a generic OEM Windows 10 Pro key. When I went to Settings > Activation > Change Product Key, the key simply wouldn’t work and I got error code 0xC004F050 which was no help at all.

After a lot of Googling, I figured out what to do to get my cheap Windows 10 Pro OEM key to work:

  1. Go to Settings > Activation > Change Product Key
  2. Enter the following generic Windows 10 Pro key: VK7JG-NPHTM-C97JM-9MPGT-3V66T
    Note:
    that there is nothing nefarious or illegal about this product key and it IS NOT any sort of piracy to use it. This key is what is known as a Release to Manufacturing (RTM) key and is used to install Windows 10 Pro for a trial period. Very importantly (and I’m not responsible if you don’t heed this caveat), this key DOES NOT and WILL NOT activate Windows 10 Pro, it will merely allow you to a) install Windows 10 Pro from scratch for testing purposes or b) allow you to force Windows 10 Home to upgrade to Pro (and then supply your own key when the upgrade is complete).
  3. After entering the key and clicking Accept, Windows will spring into action and do the upgrade process. (Basically, it just enables a bunch of features that are disabled in the install.) My new machine took less than 5 minutes to upgrade, but every machine is different.
  4. After Windows restarts, Windows 10 Pro is installed but not activated. To activate it, once again go to Settings > Activation > Change Product Key. This time, enter your valid Windows 10 Pro OEM code (from Kinguin or elsewhere), and click Activate Windows.
  5. Enjoy all the enhanced nerdy goodness at a very discounted price.

Bonus Tip: For anyone who wants to build a computer from scratch, these cheap OEM keys can also be used for totally fresh installs of Windows 10 (i.e. they’re not just for upgrades).

What is Ransomware?

There’s a scary threat sweeping the computing world known as ransomware. Ransomware is a type of harmful software that makes your data unreadable unless you pay the creator money to make it readable again. And, unlike the threats of yesteryear (i.e. viruses, Trojans, rootkits, etc.), it is extremely unlikely that any antivirus software can help you recover your data because it is encrypted in such a way that even a supercomputer can’t easily descramble it. Even worse, most users don’t do anything wrong to get infected. Clever hackers have figured out how to infect machines by infecting perfectly reputable websites with malware that installs the ransomware just from visiting.

When users are infected with ransomware, they are normally greeted with a sort of virtual ransom note  that explains how much it will cost to get their data back, how long they have to pay up, and where to send the money. If you don’t pay, the bad guys delete the key and your data is lost forever because the key is nearly impossible to guess. If you’re wondering why law enforcement can’t just trace the accounts where the ransom money gets deposited, it’s because payment must be made in Bitcoin, which is an odd currency born on the Internet that gets traded and exchanged for actual monies on some of the darkest corners of the Internet. This ensures there is no paper trail to follow. Most ransomware makers will decrypt your files if you pay as instructed, but there’s absolutely no guarantee your infector will follow through.

The only thing you can do to protect yourself is back up your important files often onto something that can’t be changed by ransomware if it finds its way onto your computer. Flash drives are great because you can make the backup and disconnect it from the machine. Even better is the old-school method of burning your important files to a CD or DVD because the ransomware can’t change the data because optical discs are read-only once burned. Hopefully, the antivirus makers will figure out how to neutralize ransomware, but for now, backup often or literally pay for it later.

Reset Your LimeSurvey Password

Let’s say you forget your LimeSurvey admin password and, very importantly, the server it’s running on cannot send email. Since the normal method for resetting a forgotten password involves email you will need to update the password via the underlying MySQL database.The password is stored as a SHA256 hash, so you need to use the MySQL function SH2() to complete the update. The actual query looks like this:

UPDATE `tblpr_users`
SET PASSWORD = sha2('newPassword*',256)
WHERE uid = 1

Keep in mind that the table name (in this case tblpr_users) should be adjusted to whatever your table prefix is. Also, the password string (the first parameter in the SHA2 function) needs to be changed to whatever your password is.

Disable Wi-Fi Assist on Your iPhone to Avoid Excess Data Charges!

In iOS 9, Apple added a feature called Wifi-Assist that the description says “Automatically use cellular data when Wi-Fi connectivity is poor.” Oh boy! New features! Don’t be so enthused. With the decision to default to having this feature turned on, I’m pretty sure Apple has received a big payoff from wireless carriers. Why? Well, because this “feature” can run your cellphone bill up in a big way (as if you don’t pay enough). Wi-Fi is normally “use as much bandwidth as you want,” whereas cellular data is “pay for each gigabyte you use.”

Here’s a likely scenario a lot of unsuspecting users fall prey to. Let’s say you’re streaming your favorite show from Netflix while you’re connected to wi-fi at your house. You need to go the basement for something, carrying your happily streaming phone with you. The iPhone detects that your wi-fi signal has suddenly dropped to one bar because your router is upstairs on the other side of the house. To keep you from missing precious seconds of your show, it switches from wi-fi to cellular data without giving you any notice. Since you probably don’t have unlimited cellular data, you end up paying big data overage fees, especially if this scenario happens a few times a month (or worse, a few times a day).

My suggestion to most people is to turn this “feature” off. Here’s how:

  1. Tap Settings
  2. Tap Cellular
  3. Scroll all the way down to the bottom of the list (because the carriers don’t want you to turn this off)
  4. Toggle the Wi-Fi Assist slider to the off position
  5. Use your iPhone without unknowingly running up a huge data bill :)

 

 

How to Fix PreSonus Audiobox USB Electrical Noise (Hissing, Popping, and Clicking) Problem

The short answer that fixed the electrical noise problem: Plug a powered USB hub into a USB port on your machine. Then plug the Audiobox USB into that. From what I can tell, if your USB port isn’t putting out enough power, you will get hissing and/or electrical wave noise. (I used a cheap, powered USB power squid hub I’ve had forever.)

The long answer with details: Back in April, I bought a PreSonus AudioBox USB 2×2 audio interface so I could use a Shure SM-58 microphone to record instructional videos. I’ve tried many other mics, including a Blue Yeti USB, and while several sounded good, I could never get the level of noise rejection that I wanted. My mouse and keyboard clicks were always too loud and I have a noisy heat pump. No matter what I did with gain, levels, and pop filters, there was always too much unwanted background noise. The SM-58 has excellent noise rejection and had a nice rich sound for spoken-word content like I would be producing.

I got the unit home and setup the latest driver from PreSonus prior to plugging the unit in as instructed. I plugged up the unit and it installed fine. I opened Audacity and recorded several test tracks to get my levels set properly. The problem was when I set my levels in the butter zone between too quiet and clipping, there was always some form of electrical noise. Sometimes, it was a hiss, sometimes it was a sine wave pattern, sometimes it was a “click click click.” It was totally unacceptable. Here’s all the stuff I tried that DID NOT work:

  1. I unplugged and plugged back in the unit in the same USB port.
  2. I unplugged and plugged back in different USB ports, including ones integrated on my motherboard and others on a Silverstone PCI-E USB 3.0 card hooked to the machine. No difference.
  3. I rebooted many times in different configurations.
  4. I made sure all peripherals plugged into my machine were on the same AC circuit (to make sure it wasn’t a ground-loop problem).
  5. I bought a new gold-plated, shielded USB cable from Monoprice. This helped actually helped a little, but not enough.
  6. I rerouted every cable going into my machine such that the Audiobox USB cable had no other cables within 6″ of it. Additionally, I made sure the monitor headphones and mic cables were straight and not crossing one another in any way.

I was fed up and tempted to order a more expensive unit from a different company. In a last ditch effort, I plugged in a cheap USB powered power squid hub into one of the integrated USB ports on my motherboard, then plugged the Audiobox One into that. To my sheer amazement and delight, that worked like a charm! Even with the gain all the way up on my mic channel, no noise whatsoever. And playback through the unit into the monitor headphones is crisp and clear. None of the aforementioned electrical noise! My only guess is that the unit doesn’t do well if there isn’t enough power coming from the USB port. Instead of not working at all, it makes due and produces a terrible signal.

I didn’t try a powered USB hub sooner because back in the day, the conventional wisdom was that any USB audio gear should be plugged directly into the motherboard. It’s 2015, so I guess that isn’t always the case anymore. For what it’s worth, I’m not going to plug anything else into the powered hub for fear that it may mess up the sweet perfection of my current audio signal!